When you use our inquiry form or contact us by email or WhatsApp, we collect the details you provide: name, company, business email, WhatsApp number, country and your product specifications. We also collect basic technical data (pages visited, browser type) through analytics.
We use your information solely to respond to inquiries, prepare quotes, arrange samples and fulfil orders. We do not sell, rent or trade your information to any third party.
Inquiry records are stored securely on our website host and email systems. We retain business correspondence as long as needed for commercial records, after which it is deleted.
You may request a copy of the personal data we hold about you, ask for corrections, or ask us to delete your records by writing to the email address shown on this site. We respond within 30 days.
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